Privacy Policy

1. Who We Are

The protection of your personal data is important to us. We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

The controller responsible for the processing of personal data on this website is:

GUGLER Water Turbines GmbH
Gewerbepark 41
4101 Feldkirchen an der Donau
Austria

Phone: +43 7233 20933
Email: info@gugler.com
Website: www.gugler.com

This Privacy Policy explains what personal data may be processed when you visit our website, contact us, or use services provided through our website.

2. Access to Our Website and Server Log Files

When you visit our website, certain technical information is transmitted automatically by your browser to the server on which our website is hosted.

This information may include:

  • IP address
  • Date and time of access
  • Pages and resources requested
  • Referring website (referrer URL)
  • Browser type and browser version
  • Operating system
  • Hostname of the accessing device
  • HTTP status information

The processing of this information is necessary to provide the website, ensure its technical operation and security, and detect or prevent misuse.

The legal basis for this processing is our legitimate interest pursuant to Art. 6(1)(f) GDPR in operating a secure, stable and functional website.

3. Contacting Us

If you contact us by email, telephone, contact form, or another communication channel, we process the personal data you provide to us in order to handle and respond to your enquiry.

Depending on the nature of your enquiry, processing is based on:

  • Art. 6(1)(b) GDPR where processing is necessary for pre-contractual measures or the performance of a contract;
  • Art. 6(1)(c) GDPR where processing is necessary to comply with a legal obligation; or
  • Art. 6(1)(f) GDPR based on our legitimate interest in efficiently handling business communications and enquiries.

The data may include your name, company, contact details, the content of your message and any additional information you voluntarily provide.

We retain this information only for as long as necessary to deal with your enquiry and subsequently for as long as required by applicable statutory retention obligations.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small data files stored on your device by your browser. They may be necessary for the technical operation of the website or may be used in connection with additional services and functionality.

We distinguish between technologies that are technically necessary for the operation of our website and optional technologies or services.

Technically necessary cookies and technologies may be used without consent where permitted by law.

Optional technologies and third-party services that require your consent are only activated after you have given your consent through our cookie banner.

You can change or withdraw your consent at any time using the cookie settings available on our website. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Detailed information about the cookies and services currently used on this website, including their purposes and storage periods, is available through our cookie settings.

5. Consent Management with Real Cookie Banner

We use Real Cookie Banner to manage cookies and other technologies used on this website and to obtain and document your consent where required.

Real Cookie Banner enables us to determine which services and cookies you have consented to and to document your consent choices.

For this purpose, information necessary to manage and document your consent may be processed. This can include technical information relating to your consent decision, consent settings and identifiers required to associate your consent selection with your browser.

The processing of this information is necessary to manage consent and to demonstrate compliance with applicable data protection and consent requirements.

You can change or withdraw your choices at any time through the cookie settings available on our website.

6. Embedded Content and Third-Party Services

Our website may contain content or services provided by third parties, such as videos, maps or other externally hosted content.

Embedded third-party content can technically behave in a similar way to content accessed directly from the third-party provider. When such content is activated, the provider may receive information about your visit, including your IP address and information about your browser and device.

Where consent is required, such external content is blocked until you have given the appropriate consent through our cookie banner.

After activation, data may be transmitted to and processed by the respective third-party provider. Depending on the provider, processing may also take place outside the European Economic Area.

Detailed and up-to-date information regarding individual services, providers, purposes, processed data and storage periods is available through the service information provided in our cookie settings.

7. YouTube and Other Embedded Media

Our website may contain embedded videos and other media provided by external platforms such as YouTube.

Where these services require consent, the embedded content is initially blocked. A connection to the respective provider is established only after you have given the required consent.

When you activate embedded content, the third-party provider may process technical information such as your IP address and browser or device information. If you are logged into an account with the respective provider, the provider may also be able to associate your interaction with that account.

Further details about the individual services and applicable consent options can be found in our cookie settings.

8. Google reCAPTCHA

We may use Google reCAPTCHA to protect forms and other website functions against automated access, spam and misuse.

When reCAPTCHA is used, technical information required to distinguish legitimate interactions from automated or abusive requests may be processed.

Where required, the use of reCAPTCHA is subject to the relevant legal requirements and the configuration of the service on this website.

9. Media

Images and other media published on our website may contain metadata.

When uploading or otherwise providing images to us for publication, you should avoid including unnecessary personal information or location data, such as EXIF GPS data.

Depending on the format in which an image is provided and published, such metadata may technically be accessible to other users.

10. Website Administration and Login Cookies

Certain cookies may be technically necessary for the administration of our WordPress website.

For example, WordPress may use temporary cookies to determine whether a browser accepts cookies and may use additional cookies for authenticated website administrators to maintain login sessions and user interface preferences.

These administrative functions are intended for authorised website users and administrators and are not used for advertising purposes.

11. Data Recipients and Service Providers

We may use external service providers to operate, maintain and secure our website and related technical infrastructure.

Where service providers process personal data on our behalf, processing is carried out under appropriate contractual arrangements where required by applicable data protection law.

We do not disclose personal data to third parties unless:

  • this is necessary to provide the website or a requested service;
  • you have given your consent;
  • processing is necessary for the performance of a contract or pre-contractual measures;
  • we are legally required to disclose the data; or
  • another lawful basis under the GDPR applies.

12. International Data Transfers

Some third-party services used on our website may process personal data in countries outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, such transfers are carried out in accordance with the requirements of the GDPR.

Depending on the recipient and the destination country, this may be based on an adequacy decision by the European Commission or on appropriate safeguards pursuant to Art. 46 GDPR, such as Standard Contractual Clauses.

Further information concerning individual third-party services and possible international data transfers is provided in the relevant service information available through our cookie settings.

13. How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected and processed or for as long as required by applicable statutory retention obligations.

The applicable retention period therefore depends on the type of data, the purpose of processing, contractual requirements and applicable legal obligations.

Technical data and consent information may be retained for the period necessary to operate and secure our website and to document compliance with applicable legal requirements.

14. Your Rights Under the GDPR

Subject to the applicable requirements and limitations under the GDPR, you have the right to:

  • Access your personal data and obtain information about its processing;
  • Rectification of inaccurate or incomplete personal data;
  • Erasure of your personal data;
  • Restriction of processing;
  • Data portability, where the applicable legal requirements are met;
  • Object to processing based on legitimate interests;
  • Withdraw your consent at any time with effect for the future.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, please contact:

GUGLER Water Turbines GmbH
Gewerbepark 41
4101 Feldkirchen an der Donau
Austria

Email: info@gugler.com

15. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.

The competent supervisory authority in Austria is:

Austrian Data Protection Authority
(Österreichische Datenschutzbehörde)

You may also contact another competent supervisory authority where applicable under the GDPR.

16. Data Security

We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Communication between your browser and our website is protected using encrypted HTTPS connections.

However, no method of electronic transmission or storage can provide absolute security.

Our website contains links to third-party websites.

Once you follow a link to an external website, the processing of personal data on that website is subject to the privacy practices and policies of the respective third-party provider.

We have no control over the processing of personal data carried out independently by operators of external websites.

18. Changes to this Privacy Policy

We may update this Privacy Policy where necessary, for example as a result of changes to our website, the introduction or removal of services, technical developments or changes in applicable legal requirements.

The version published on this website is the current version of our Privacy Policy.

Last updated: October 2026